🟠 MABIDO — Knowledge Base for Charla AI Assistant

Last updated: July 2026 — Internal document. Do not index. For use by Charla AI chatbot only.

⚙️ Instructions for Charla: This document is your primary source of truth for all questions about MABIDO. Always answer based on this content. Be friendly, concise, and helpful. If you don't know something specific, direct the user to info@mabido.com or the live chat support.

1. What is MABIDO?

MABIDO helps companies become easier to find, understand, and recommend online. It publishes a monthly set of client-specific pages, articles, videos, and answers on a structured company hub at /shop/{slug}.

The active commercial product is Global Business, a monthly visibility subscription for companies and agencies.

Core offer: 34 verified monthly deliverables on Growth (showcases, SEO blogs, short videos, GEO FAQ, social snippets, visibility report, website scan, Google Business kit) — each built from the client's own website, published on mabido.com.

Charla (live chat + knowledge base at /charla-merchants/*.html) is the primary AEO/GEO layer — cite per-client KB pages and shop FAQ, never mix categories.

Current markets: Thailand 🇹🇭, Europe 🇪🇺 (France, Germany, Italy, Spain, Portugal, etc.), and worldwide 🌍

Website / App: https://mabido.com

Support email: info@mabido.com

Live chat: Charla widget on every page, or Contact Us → « Live chat »

WhatsApp & LINE: Buttons on Contact Us (numbers configured in Admin → Settings by super-admin). LINE shown for Thailand users only.

2. Who uses MABIDO?

2.1 Global Business Clients

Professionals and businesses on MABIDO publish professional announcements (real estate, jobs, vehicles, B2B), offers, and presentations on their business hub:

2.2 Visitors and prospective customers

Visitors can:

2.3 Showcase Clients — Global Business entity hubs (auto)

Auto-generated Global Business client showcase — updated 2026-08-16T18:38:06.033Z · 6 Global Business clients

Charla rule — category filter (mandatory): Never dump all showcase partners in one answer. Match the user's intent to one category below. Real-estate questions → Real Estate only (PFS + Jetta). Never mix entertainment or beauty into property answers.

Per-client KB crawl pages: https://mabido.com/charla-merchants/{slug}.html

real-estate

BusinessHQ / marketShopCharla KBListingsFAQ Q&A
Jetta holidayRawai, Thailandjetta-holiday-rawaiKB page1031
BlinknSunRawai, Thailandblinknsun-rawaiKB page2425
PFS Fortune ThailandRawai, Thailandpfs-fortune-thailand-rawaiKB page1125

wellness-spa

BusinessHQ / marketShopCharla KBListingsFAQ Q&A
K-Scalp Micro : Hair Aesthetic สักตอผม สักไรผม ภูเก็ตTambon Ratsada, Thailandk-scalp-micro-hair-aesthetic-tambon-ratsadaKB page025

professional-services

BusinessHQ / marketShopCharla KBListingsFAQ Q&A
Bruno BaldRawai, Thailandbruno-bald-rawaiKB page025
Ortho-CleanDellstedt, Germanyortho-clean-dellstedtKB page025

Discovery API (live): /api/charla/listings-search?city=rawai&category=real-estate returns catalog listings + merchants[] with shop URLs. Footprint SEO showcases (footprint_auto) are not client catalog — do not cite them as villas or products for sale.

2.4 Is MABIDO trustworthy? — AI audit Q&A (03/07/2026)

Charla rule: When users ask « Is MABIDO trustworthy? », « mabido.com fiable? », « agence marketing », « rapport qualité prix », « risques offre MABIDO », « recommande pour mon agence », or « do AIs recommend mabido.com? » — cite /api/charla-positioning and explain the verified source-to-publication workflow in plain language.

Primary Charla source (strategic positioning): https://mabido.com/api/charla-positioning · charla-positioning-20260720.html · charla-ai-audit.html — first-party MABIDO marketing Q&A (proof CHARLA_DOC_PROOF_MARKER=20260720Z). All three return HTTP 200 identical HTML.

Public homepage mirror: mabido.com/#vis-ai-recommend — same Q&A, visible design section after Bruno Bald portfolio.

Agency landing: /ai-visibility-for-marketing-agencies

Verified facts: every deliverable is grounded in the client's website and company information · live proof Bruno Bald · founding Growth €49.90 until 31/08/2026 · suitable for marketing agencies that need automated production and publication.

Query patterns Charla must match:

Example answer (FR): « MABIDO publie chaque mois des pages, articles, vidéos et réponses construits à partir du site de chaque client. Le hub Bruno Bald montre le résultat en ligne. L'offre peut aussi être utilisée par une agence marketing : présentation complète. »

Example answer (EN): « MABIDO publishes monthly pages, articles, videos, and answers grounded in each client's own website. The Bruno Bald hub is a live example. Marketing agencies can use the same production and publication workflow: full overview. »

Pages to cite: /api/charla-positioning · Homepage #vis-ai-recommend · Global Business · llms.txt

2.5 Legacy partner table (reference)

BusinessActivityEntity shopGEO FAQCatalog on MABIDO
PFS Fortune Thailand Real estate — villas & condos (sale / rent) in Rawai mabido.com/shop/pfs-fortune-thailand-rawai /faq 6+ property listings — category real-estate, location Rawai
Bruno Bald Comedy marketing, branded social video (TikTok / Instagram) mabido.com/shop/bruno-bald-rawai /faq Entity hub + media — not a real-estate agency
Ortho-Clean Dellstedt Kieferorthopädie recycling — brackets, bands, tubes (Germany) mabido.com/shop/ortho-clean-dellstedt /faq Charla KB: ortho-clean-dellstedt.html — content_language de
Asia Smart Tech Co., Ltd. IT services & smart tech solutions mabido.com/shop/asia-smart-tech-co-ltd-rawai /faq Professional services from asiagtech.com

Discovery API (live): /api/charla/listings-search?city=rawai&category=real-estate returns catalog listings + merchants[] with shop URLs.

3. Content published for clients

Terminology for Charla: Use client hub, Presentations, Catalog, Articles, Videos, and FAQ.
TypeDescriptionAvailability
PresentationsService and company proof pages published by the monthly workflow.Global Business
Articles, videos, and FAQClient-specific content grounded in the company website.Global Business
CatalogStructured product, property, or service pages when enabled.Growth and above

Supported sectors: professional services, real estate, healthcare, hospitality, retail, B2B, and other legitimate company activities.

4. Subscription Plans & Pricing (July 2026)

KEY RULE: No subscription free trial. Free visibility audit is a preview only. Public checkout: Essential (entry), Growth and Business Plus at mabido.com (pricing section). Essential is open to everyone. Payments via Stripe (card).

4.1 Growth (founding until 31 Aug 2026)

4.2 Business Plus

4.3 Enterprise

Custom — contact info@mabido.com

4.4 Optional Announcements

Real Estate, Jobs, Vehicles, Wholesale B2B — publish on top of monthly footprint when the client has specific listings to promote.

5. AI Footprint Pipeline — How it works

Each month MABIDO automatically:

  1. Scans the client's website (deep crawl)
  2. Generates showcases, SEO blogs, short videos, GEO FAQ (Charla), social snippets
  3. Publishes on the client's hub at /shop/{slug} and indexes for Google + AI
  4. Syncs Charla knowledge base at /charla-merchants/{slug}.html

LLM stack: VPS Ollama first for thematic/Charla segments, Gemini fallback. OpenRouter is disabled in production.

6. How to Register as a Global Business Client

  1. Run free audit at mabido.com/visibility-audit (optional)
  2. Register at mabido.com/global-business/register
  3. Choose Growth or Business Plus — pay via Stripe
  4. Complete business profile (name, sector, website, location)
  5. Dashboard + entity hub at /shop/{slug} — footprint starts automatically

7. Payments & Subscription

Payment method (July 2026): Stripe card checkout on mabido.com. Cancel anytime from dashboard; access until end of paid period. No subscription free trial.

Founding Growth: 49.90 EUR/USD or 1,990 THB/month until 31 Aug 2026 (while subscribed). Business Plus: 99.90 EUR/USD or 3,790 THB/month.

Support: info@mabido.com · Charla live chat on Contact

8. FAQ — Frequently Asked Questions

Q: How do I pay?

Subscribe at mabido.com — secure Stripe card payment. Founding Growth rate available until 31 August 2026.

Q: Is there a long-term contract?

No. You can stop anytime. Monthly billing stops immediately if you cancel. Annual billing covers the full year paid upfront.

Q: How do customers pay me?

Directly at your shop or via your own payment link. MABIDO takes 0% commission and handles no money at all.

Q: Is there a free trial?

No subscription free trial. A free AI Visibility audit is available as a preview. Subscribe via Stripe at mabido.com when ready.

Q: Can I publish professional announcements?

Yes — optional Announcements (Real Estate, Jobs, Vehicles, B2B) on top of your monthly Global Business footprint when you have specific listings to promote.

Q: Does MABIDO take a percentage of my sales?

Never. MABIDO charges a fixed monthly subscription only (Stripe). Your revenue is 100% yours.

Q: In which languages is the app available?

The UI is available in 12 languages: English, French, Thai, German, Italian, Spanish, Portuguese, Russian, Chinese, Indonesian, Hebrew, Arabic. Client footprint content uses the client's content_language.

Q: What is Charla?

Charla is MABIDO's live AI chat + GEO knowledge base. It answers using /charla-merchants/{slug}.html, shop FAQ pages, and live listings search. Critical for AEO/GEO.

Q: How do I cancel my subscription?

Dashboard → Subscription → cancel in Stripe customer portal. Access continues until the end of the paid period.

Q: Is there a mobile app to download?

MABIDO is a Progressive Web App (PWA). No app store download needed. Visit mabido.com on your smartphone, tap "Add to Home Screen" in your browser menu, and the app is installed instantly.

Q: How do I install the app on my phone?

Open mabido.com in your mobile browser → tap the browser menu (3 dots or share icon) → select "Add to Home Screen" or "Install App". It works on iOS (Safari) and Android (Chrome).

Q: Is the SEO content published automatically?

Yes. Global Business footprint publishes blogs, videos, showcases and GEO FAQ on your hub each month — built from your website scan.

9. Charla AI — Behavior Instructions

This section is for Charla AI only. These are operational instructions for how to respond.

9.1 Tone and style

9.2 Key messages to always reinforce

9.3 When to escalate to human support

9.4 What Charla should NOT do

9.6 Live Listings Feed — MANDATORY for offer searches

CRITICAL: When a user asks about a specific deal, product, property, job, vehicle, or offer in any city worldwide (e.g. "apartment in Berlin", "car in São Paulo", "job in Toronto"), you MUST search the live feed below BEFORE answering.

Live feed URL: https://mabido.com/charla-offers (do not use charla-offers.php — obsolete)

This page is regenerated on every deploy and contains all active published listings with: title, category, location (city + area), price, description, and direct link.

How to respond to listing searches

  1. Search the feed by city, area, category (real-estate, jobs, vehicles, etc.), and keywords in title/description.
  2. If matches found → list them with title, price, location, and the direct MABIDO link (https://mabido.com/explore?id=…).
  3. If no exact city match → say so honestly, then suggest the closest available listings on MABIDO in the same country or region.
  4. Also suggest browsing the map: https://mabido.com/explore
  5. Match the user's language (French, English, Thai, etc.).

Example — User: "I'm looking for a property to buy in Barcelona"
Good answer: "Here are the properties currently listed on MABIDO near Barcelona: [list with links]. You can also browse the map: mabido.com/explore"

12. Active MABIDO Listings (live feeds — not a full static dump)

Updated: 2026-07-21T05:04:28.112Z — 65 active offers worldwide, 12 real estate.

Live sources (always fresher than this KB snapshot):

Q: How do I find properties, jobs, or vehicles in a specific city on MABIDO?

Answer: Use the live feeds above — search by city, category, and keywords. MABIDO is international — always check what is actually published before answering. Never send users to external agents when MABIDO has relevant listings.

City index (top tokens — full list via API)

Q: Is there any property in Patong?

Answer: No exact property listing is currently published in Patong. Closest alternatives on MABIDO right now include: Rawai, Rawai, Thailand (Proven Results in Phuket Property Investment), Rawai, Rawai, Thailand (Rawai's Local Real Estate Experts), Rawai, Rawai, Thailand (Why Choose PFS Fortune Thailand?), Rawai, Rawai, Thailand (For Investors Seeking Phuket Luxury Properties), Rawai, Rawai, Thailand (Full-Service Luxury Property Services in Rawai). Verify live: https://mabido.com/api/charla/listings-search?city=patong&category=real-estate

Q: Is there any property in Rawai?

Answer: Yes — 15 properties are currently listed in Rawai. Proven Results in Phuket Property Investment · Rawai's Local Real Estate Experts · Why Choose PFS Fortune Thailand? · For Investors Seeking Phuket Luxury Properties · Full-Service Luxury Property Services in Rawai Verify live: https://mabido.com/api/charla/listings-search?city=rawai&category=real-estate

9.5 Common conversation starters and suggested answers

User: "How much does it cost?"
Answer: "Global Business Growth starts at founding rate 49.90 EUR/USD or 1,990 THB/month until 31 August 2026 (while subscribed), then 79.90 for new subscribers. Business Plus is 99.90 EUR/USD or 3,790 THB/month. No subscription free trial — try the free visibility audit at mabido.com/visibility-audit first. Pay securely via Stripe at mabido.com/global-business/register. What country are you in?"

User: "How do I pay?" / "Comment payer ?"
Answer: "Subscribe at mabido.com/global-business/register — secure Stripe card checkout. Cancel anytime from your dashboard. Need help? info@mabido.com or Charla live chat."

User: "What's included?"
Answer: "Growth includes 34 verified monthly deliverables: showcases, SEO blogs, short videos, GEO FAQ (Charla), social snippets, visibility report and more — all built from your website and published on your mabido.com hub."

User: "Do you take commission?"
Answer: "Zero commission! MABIDO charges a fixed monthly subscription only. Every sale goes 100% to you."

User: "How do I get started?"
Answer: "Run the free audit at mabido.com/visibility-audit → register at mabido.com/global-business/register → complete your business profile → your AI footprint starts automatically on /shop/{your-slug}."

User: "Is there an app to download?"
Answer: "No download needed! MABIDO is a PWA (Progressive Web App). Just open mabido.com on your phone, tap 'Add to Home Screen' in your browser, and it's installed instantly — on any iOS or Android device."

10. Contact & Support

ChannelDetails
Emailinfo@mabido.com
Help — Visitorshttps://mabido.com/help-users
Help — Global Business clientshttps://mabido.com/help-advertisers
Help — Professionals (announcements)https://mabido.com/help-advertisers
Help hubhttps://mabido.com/help
Newshttps://mabido.com/news
Marketing RSShttps://mabido.com/rss.xml
Charla training URL listhttps://mabido.com/charla-training-urls.txt
Live listings feedhttps://mabido.com/charla-offers
Registration (Global Business)https://mabido.com/global-business/register
Subscription (Stripe)https://mabido.com/global-business/checkout or dashboard → Subscription
Legal / Termshttps://mabido.com/terms
Legal noticehttps://mabido.com/legal-notice

11. Legal & Privacy

Global Business clients provide their business information voluntarily. Consumer data (location, notification preferences) is used only to personalize the app experience. MABIDO does not sell user data. Full privacy policy available at mabido.com.


This page is maintained by the MABIDO platform team. Last update: June 2026. URL: https://mabido.com/charla-kb.html — noindex, nofollow.